Do I need to buy a physical tag to use the free tier?
No! You can generate an unlimited number of digital QR tags for free and print them yourself at home. Our highly durable premium physical tags are available as an optional purchase for $3 each if you prefer a professional finish.
Is the Premium subscription charged per tag or per account?
The Premium subscription is applied per tag. For just $4/year per tag, you can upgrade specific items to instantly benefit from premium features like SMS alerts, secure voice calls, and real-time chat.
How does the "100% Anonymous Relay" work?
When someone scans your tag, they are directed to a secure webpage. If a call or text is initiated, we use our own dedicated NotifyOwner phone numbers to bridge the connection. This ensures total privacy—neither you nor the reporter ever see each other's real contact information. It is 100% anonymous for both parties.
Do finders need to download an app to contact me?
No! The person finding your item simply points their smartphone camera at the QR code. It opens instantly in their native web browser, creating zero friction and making them much more likely to report your item.
Can I cancel my Premium subscription at any time?
Yes, there are no long-term commitments. You can cancel your subscription at any time directly from your billing dashboard. You will retain your Premium features until the end of your current billing cycle.